Professional IT Services
The true success criteria for a service provider is the voice of the client. CloudGenie is pleased to boast of a 99% customer retention metric and 100% of our clientele is referral based.
We do not spend any dollar on marketing our services and our customers keep providing quality referrals to us which helps with consistent growth and quality clients. It goes without saying that our efforts and services are the only benchmark which allows us to achieve a 99% customer retention.
When you need a Genie - just say the magic word...
Our Genie is always ready to help and has a reputation of expertise and quality of service. Clients are never disappointed.
Quick Facts
- Canadian Federal Incorporation – 2013
- US Incorporation – 2022
- White glove partner to $7B Canadian firm
- Clients across Canada, USA, Mexico, and India
- Innovation focused company
- Winner of various awards – Client Satisfaction and Trusted Partner
Anil Sedha, CEO & Founder
Anil founded CloudGenie in 2013, since he saw a gap in adoption of Cloud computing by SMB industry. With more than 22 years of IT expertise, Anil has been an IT community leader and Senior IT Manager before he started running CloudGenie full-time since 2019.
We Are Committed to Exceptional Customer Service and Getting the Job Done Right!
Year over Year Growth since our inception.
Frequently Asked Questions
Let’s have a quick call or email discussion. We are readily available – same day too.
We can give you a questionnaire or ask relevant questions to save you time. You select the approach that best fits you – an assessment of current state is always helpful and sometimes necessary before starting a new engagement.
This is why we call ourselves a Genie. We will ask you business questions (not technical) and summarize them for you in terms of your IT needs. You can then decide from the available options and move ahead.
We love collaboration and we are friendly. We have established some great relationships with like minded professionals and solution providers. Where we need to engage another partner we will do so.
Customers that sign up for our ‘Run and Innovate’ program or hire us for a block of hours will receive some discount on our pricing.
Our metric of measurement is customer satisfaction and referrals. This is why we don’t do any marketing – our customers love the service we provide. We get glowing references whenever we have to present a reference for business growth. Since we don’t like troubling our customers we keep references to a minimum but if there is ever a concern we can help you talk to one of our customers. We just want to perform quality work and keep clients happy – money is not everything.